The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of management, dependent on current and evolving practice workload and staffing levels. Guide all practice staff in the use of read codes. Retrieve records, make note entries, scan and process documents and correspondence in patient medical records Prepare and summarise patients records following business policies and procedures. Administration responsibilities for processing requests for NHS work that is received from third parties and patients. Troubleshoot electronic mail including pathology/laboratory. Responsible for quality data collation and presentation. Deliver clinical audit activities. Undertake systematic, critical analysis of quality medical care. Support focus groups in identifying and targeting patients for assessment and treatment. Collect data for enhanced/additional services. Deliver clinical trials administration. Interrogate data for audit purposes when required. Assist with the patient registration process including temporary residents out of area and immediately necessary treatment following business policies and procedures. Deal with GP2GP processes. Process SystmOne EDI Links on a daily basis. Deal with patient records and deductions appropriately. Oversee staff starter and leaver processes adhering to protocol. Help troubleshoot IT problems and where possible assist with the reporting of any issues or problems with PCs/printers/telephones and networks.