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Customer Technical Solutions Specialist, Edinburgh
Client: Motorola Solutions
Location: Edinburgh, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference:
ded619df4024
Job Views:
3
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Job Description
* Please highlight in your resume all the technologies you are familiar with and your current level of knowledge: basic, medium, advanced. *
The Customer Solutions Technical Architect will work with the existing pre-sales team and the development team to design and deploy solutions that meet customer needs, working with the customer's IT staff to get direct-sale and channel projects into production and handed over to business-as-usual support teams, along with suitable system documentation and any ongoing consultancy. This is a highly technical, customer-focused, pro-active role with the responsibility to work with development to architect customer solutions and ensure that their deployments are a success, taking the lead in cross-functional program teams, understanding integrations of other technologies, and acting as the go-to focal point for customers and internal groups alike.
Basic Requirements
Customer Solutions Technical Architect with proven experience of:
1. Designing IT systems for specific customer projects.
2. Cloud compute, storage and security solutions (ideally using AWS and Azure).
3. Knowledge of common data center technologies such as:
* Virtualization (HyperV, VMWare, etc.).
* High Availability (including across multiple data centers).
* Database (SQLServer).
* Load balancing, DNS, TLS.
* Managing live, test and training environments.
* Authentication systems (Windows AD, Azure AD, OAUTH2).
Other Skills:
1. Strong customer focus and a track record of success.
2. Enjoys problem solving and working in a fast-paced technical environment.
3. Strong teamwork and clear customer-facing communication skills.
4. Experience of working in AWS environments an advantage.
5. Uses and understands appropriate methodologies to design, build and test complex systems. Regularly investigates, develops and integrates new techniques and technologies.
6. Proactive, self-motivated and well organised.
Education & Experience:
1. BS/MS degree in Computer Science, Engineering or a related subject.
2. Hands-on IT solutions architecture/deployment.
In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:
1. Competitive salary and bonus schemes
2. Two weeks additional pay per year (holiday bonus)
3. 25 days holiday entitlement + bank holidays
4. Private medical insurance
5. Employee stock purchase plan
6. Flexible working options
7. Life assurance
8. Enhanced maternity and paternity pay
9. Career development support and wide ranging learning opportunities
10. Employee health and wellbeing support EAP, wellbeing guidance etc
11. Corporate social responsibility initiatives including support for volunteering days
12. Well known companies discount scheme
Travel Requirements: Under 10%
Relocation Provided: None
Position Type: Experienced
Referral Payment Plan: Yes
Company: Motorola Solutions UK Limited
EEO Statement: Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email.
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