Location: Watford
Salary: £24,000 + Generous bonus scheme (OTE £28,000 +)
Summary:
At Bis Henderson, we are looking for an Operations Co-Ordinator to join a Global Logistics and Supply Provider. The role focuses on liaising with customers, suppliers and freight forwarders to ensure orders are completed within customer set time-frames. You will need to expedite orders in order to keep delays to a minimum as well as investigate and resolve and discrepancies that may occur throughout the process. The ideal candidate will have prior experience in a customer service focused position, with order processing and order expediting responsibilities. They will also need to have excellent communication skills, and strong attention to detail.
Key Responsibilities:
* Ensuring suppliers have processed purchase orders
* Expediting orders to reduce lead times where possible, keeping any delays to a minimum
* Reviewing all supplier provided documentation to ensure their compliance
* Liaising with clients, keeping them updated on the progress of their orders
* Investigating and resolving any discrepancies that may occur or are reported by the customer
* Maintain close communications and develop relationships with freight forwarders, suppliers and customers
Experience:
1. Prior experience in a customer service focused p...