First Military Recruitment is working in partnership with our reputable client who is seeking a Grounds Maintenance Manager to join their team in Glasgow.
Duties and Responsibilities:
Customer experience & engagement:
* Building and maintaining relationships with both customers and contractors.
* Responsible for creating and distributing regular customer communications.
* Conduct regular owners’ meetings, in both individual and group settings.
* Plan, attend and manage evening AGM’s for portfolio sites.
* Manage a large portfolio of grounds-only developments.
* Responsible for instructing and monitoring both reactive and proactive repairs.
* Manage and co-ordinate tender exercises for grounds maintenance contracts.
* Conduct regular property visits.
Skills and Qualifications:
* Experience within the factoring, letting, property background or facilities management area.
* Ground Maintenance i.e., Horticulture or Landscaping experience with transferable skills.
* Previous experience in a customer service-based role.
* Ability to work well as part of a team.
* Ability to work to targets.
* Works well under pressure.
* Previous experience using a CRM based system is preferable, but not essential.
* Full, clean UK Driving License.
In return our client offers:
* A competitive salary DOE.
* Company pension.
* Working Hours: 35 hour week – Monday to Friday, with a 4pm finish on a Friday!
* The opportunity to contribute to a growing organisation, providing both personal and career development opportunities.
* Fully paid staff lunch once a month.
* Kitchen stocked with essentials.
* x3 hour back vouchers per year.
* Extra 15 minutes for lunch when it’s warm & sunny.
* Complimentary birthday off every year.
* Employee loan scheme.
* Annual profit sharing bonus.
* All expenses paid annual Summer & Christmas nights out.
* Additional complimentary festive leave.
* Group challenges with prizes up for grabs!
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