Job Description About the role A Franchised Dealership is looking for a friendly and enthusiastic Receptionist/Warranty Admin to join their fantastic team As a Host, you should share your passion for our brand every day. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You You will be the first impression on the phone for our clients and guests – so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service. To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences and someone who will use their own initiative where they think it will delight a customer. You will also need to collate customer knowledge and anticipate their needs, to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail. Why This Car Dealership? We are currently recruiting for a front desk role in our dealership. Being a small dealership this role is extremely varied and involves many different aspects -Reception and hosting duties -Running the Service Reception (bookings, checking customers in, relating with customers throughout the day, invoicing etc) -Range of admin duties to assist with all departments of the business. -Running of our Storage companies reception Plus many different other duties.