Job summary NHS Sussex ICB ambition is to create an inclusive working environment which reflects our commitment to celebrate and promote diversity for all groups. We are particularly under-represented in staff from Black, Asian, and Minority Ethnic (BAME) and disabled communities and actively encourage and welcome applications from these communities. Furthermore, we welcome applications from reservists and ex-armed forces as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us confidentially during the application process so that we can statistically monitor how fair and equitable our recruitment process is and how well we are reaching applicants from diverse communities and identify where we need to improve. This information is removed before shortlisting. Main duties of the job A 12 month secondment opportunity has arisen within the SCI Resilience Team to cover a career break starting January 2025. If youre wishing to expand your knowledge and skills of the system or looking to step up to a new challenge this would be an interesting fast paced role to gain experience. Job Description attached to discuss the role in more detail please contact the recruiting manager. About us NHS Sussex ICB are committed to enabling team members to work in an agile and flexible way. We adopt a flexible first approach to working patterns. We empower our people to work where, when, and how they choose with minimum constraints to support their wellbeing to sustain good work life balance and to optimise performance and delivery. We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect. Flexible working requests will be considered for all roles. Agile working is not just related to working from different locations or at different times. It is about effectively utilising technology to improve work practices and to work differently to increase our overall effectiveness to improve health outcomes for our population. Should you require a reasonable adjustment to our recruitment process please contact the Recruitment Team at scw.peopleresourcenhs.net to ensure that measures can be put in place to support you. NHS Sussex has committed to achieving Net Zero Carbon emissions by 2045. As a member of staff you will be encouraged and supported to implement new ways of working that will help us achieve that goal. Working for us - Sussex Health and Care (ics.nhs.uk) Date posted 13 January 2025 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year Contract Secondment Duration 12 months Working pattern Full-time Reference number D9146-ICB-6571KB Job locations Sackville House Brooks Close Lewes East Sussex BN72FZ Job description Job responsibilities NHS Sussex is recruiting for a System Relationship Manager to join the System Resilience function within the System Coordination Centre. The post holder will work as part of a dynamic team in delivering an effective system resilience service supporting managers and staff across the Integrated Care Board (ICB) and wider Integrated Care System (ICS) to ensure a robust and resilient NHS response to system pressures. The post holder will support the ICS in delivering the operational implementation of national SCC and OPEL frameworks and ensure system resilience and an appropriate response to increasing system pressures. They will provide support and advice to the ICB and providers of NHS funded care as required, ensuring the operational response to system pressures is timely and effective whilst ensuring NHS Sussex are provided with assurance and oversight. The post holder will support the management of system meetings at an operationaltactical and strategic level to ensure system risks are identified and actions are undertaken to mitigate. Where actions are not sufficient to mitigate risk, the post holder will support the escalation of risk to tactical and strategic management as appropriate and ensure a complete register is maintained at all times. The post holder will support the Senior System Relationship Managers to ensure that system operations and SCC work streams and programmes of work are planned and managed effectively and will take the lead in assisting their successful delivery. Job description Job responsibilities NHS Sussex is recruiting for a System Relationship Manager to join the System Resilience function within the System Coordination Centre. The post holder will work as part of a dynamic team in delivering an effective system resilience service supporting managers and staff across the Integrated Care Board (ICB) and wider Integrated Care System (ICS) to ensure a robust and resilient NHS response to system pressures. The post holder will support the ICS in delivering the operational implementation of national SCC and OPEL frameworks and ensure system resilience and an appropriate response to increasing system pressures. They will provide support and advice to the ICB and providers of NHS funded care as required, ensuring the operational response to system pressures is timely and effective whilst ensuring NHS Sussex are provided with assurance and oversight. The post holder will support the management of system meetings at an operationaltactical and strategic level to ensure system risks are identified and actions are undertaken to mitigate. Where actions are not sufficient to mitigate risk, the post holder will support the escalation of risk to tactical and strategic management as appropriate and ensure a complete register is maintained at all times. The post holder will support the Senior System Relationship Managers to ensure that system operations and SCC work streams and programmes of work are planned and managed effectively and will take the lead in assisting their successful delivery. Person Specification Skills and Capabilities Essential Must be able to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. Negotiate on difficult and controversial issues including performance and change. Problem solving skills and ability to respond to sudden unexpected demands. Ability to analyse complex facts and situations and develop a range of options. Takes decisions on difficult and contentious issues where there may be several courses of action. Strategic thinking ability to anticipate and resolve problems before they arise. Experience Essential Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private, and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation) Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects Qualifications Essential Educated to masters level or equivalent level of experience of working at a senior level in specialist area Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent. Evidence of continuing professional development Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement. Should have an understanding of the relationship between the NHS England, provider, and commissioning organisations. Other Essential Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies. Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales. Adaptability, flexibility, and ability to cope with uncertainty and change. Willing to engage with and learn from peers, other professionals, and colleagues in the desire to provide or support the most appropriate interventions. Professional calm and efficient manner Effective organiser, influencer, and networker Demonstrates a strong desire to improve performance and make a difference by focusing on goals. Commitment to equality, diversity and inclusion and an understanding of equal opportunities Person Specification Skills and Capabilities Essential Must be able to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. Negotiate on difficult and controversial issues including performance and change. Problem solving skills and ability to respond to sudden unexpected demands. Ability to analyse complex facts and situations and develop a range of options. Takes decisions on difficult and contentious issues where there may be several courses of action. Strategic thinking ability to anticipate and resolve problems before they arise. Experience Essential Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private, and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation) Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects Qualifications Essential Educated to masters level or equivalent level of experience of working at a senior level in specialist area Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent. Evidence of continuing professional development Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement. Should have an understanding of the relationship between the NHS England, provider, and commissioning organisations. Other Essential Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies. Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales. Adaptability, flexibility, and ability to cope with uncertainty and change. Willing to engage with and learn from peers, other professionals, and colleagues in the desire to provide or support the most appropriate interventions. Professional calm and efficient manner Effective organiser, influencer, and networker Demonstrates a strong desire to improve performance and make a difference by focusing on goals. Commitment to equality, diversity and inclusion and an understanding of equal opportunities Employer details Employer name NHS Sussex ICB Address Sackville House Brooks Close Lewes East Sussex BN72FZ Employer's website https://www.sussex.ics.nhs.uk/ (Opens in a new tab)