Telesales Advisor
Location: Peterlee, County Durham
Job Type: Full-time
Salary: £25,000-£25,500 + Commission + Benefits
Company Overview:
Well-established leader in the utilities sector, providing essential services to households and businesses nationwide. With a commitment to delivering top-notch service and innovative solutions that drives growth and success. As part of ongoing expansion, the business is looking for an enthusiastic and target-driven Telesales Advisor to join the team on a permanent basis.
Role Overview:
As a Telesales Advisor, you will be responsible for nurturing relationships with potential and existing customers over the phone. Your focus will be on selling a range of utility services, identifying customer needs, and providing tailored solutions that drive sales. You will work in a fast-paced environment, meet sales targets, and play a crucial role in the company's continued success.
Key Responsibilities:
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Make outbound calls to prospective and existing customers to close sales deals.
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Identify customer needs and present appropriate products and services to meet those needs.
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Build and maintain strong relationships with customers through effective communication and follow-ups.
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Keep accurate records of customer interactions and sales in the CRM system.
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Collaborate with the team to share best practices and improve sales strategies.
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