Job summary Rough Hay Surgery are looking to recruit a Receptionist/Administrator for our small yet very busy practice. The post holder will be expected to provide an efficient reception service to our patients whilst also providing clerical duties at the request of clinical and managerial staff. The post is for part time hours Mon-Fri between the opening hours of 7.30am-6.30pm and the successful applicant must be flexible and available to work full time hours when required to cover sickness and annual leave. Main duties of the job The ability to multi-task is essential on any reception and the successful applicant will ideally have previous experience of working within General practice. The successful applicant must also have: 1. Excellent communication skills, including a good telephone manner. 2. Good level of I.T skills and knowledge (experience of EMIS preferred but not mandatory). 3. Ability to work as both part of a team and independently. About us Rough Hay Surgery is a small but busy practice near the centre of Darlaston. We encourage a friendly yet professional atmosphere. We are CQC rated GOOD and strive to deliver a high standard of care to our patient population. Date posted 15 April 2025 Pay scheme Other Salary £12.21 an hour Contract Permanent Working pattern Part-time Reference number A0419-25-0000 Job locations Rough Hay Road Wednesbury West Midlands WS10 8NQ Job description Job responsibilities The post will involve answering telephone calls, booking appointments, dealing with general queries from patients, generating prescriptions, receipt of deliveries, sorting of post and more. Job description Job responsibilities The post will involve answering telephone calls, booking appointments, dealing with general queries from patients, generating prescriptions, receipt of deliveries, sorting of post and more. Person Specification Qualifications Essential GCSE grade A-C (or equivalent) in English and Maths. Experience Desirable Experience of working in a GP practice. Knowledge of EMIS. Person Specification Qualifications Essential GCSE grade A-C (or equivalent) in English and Maths. Experience Desirable Experience of working in a GP practice. Knowledge of EMIS. Employer details Employer name Rough Hay Surgery Address Rough Hay Road Wednesbury West Midlands WS10 8NQ Employer's website https://www.roughhaysurgery.nhs.uk/ (Opens in a new tab)