Senior Booking AgentLocation: Newcastle under LymeSalary: £26000 plus commissionHybrid working role - 1 day in the office in a fortnightContract Type: PermanentAre you passionate about providing exceptional customer service and closing sales? We’re looking for a Senior Bookings Agent to join our client’s team! You’ll play a vital role in converting leads into bookings, offering top-notch support, and ensuring a seamless experience. With a salary of £26k per annum and the potential for commission up to £600/month, it’s an exciting opportunity to thrive in a fast-paced environment.A little bit about the roleLocation: Stoke Office, HybridHours: Full time, Monday – Friday (with 1 Saturday per month, day off in lieu)Respond to inquiries and book appointmentsProvide information about services and answer questionsEnsure bookings are made efficiently and within the same month when possibleManage customers from initial contact to final bookingFollow up on missed appointments and enquiriesHandle live chat and social media interactionsMeet sales targets and KPIsWhat We're Looking ForAt least 3 years of experience in sales and customer service, with a proven ability to meet targetsStrong communication skills, both written and verbalConfidence in handling multiple tasks while maintaining high standards of serviceA customer-first attitude and the ability to build rapport quicklyAbility to work independently and as part of a collaborative teamProficiency in Microsoft Office and CRM systemsIf you’re looking for a role where you can make a real impact and earn competitive rewards, apply today!This vacancy is being advertised on behalf of Appointments Personnel who are acting as an employment Agency.