Job summary The purpose of this post is to provide a comprehensive secretarial service to the consultants and the wider team of the Nephrology Department. The successful candidate will be expected to work with the minimum of supervision, using their own initiative, and will carry out the duties in such a way as to make a direct and positive contribution to the organisation. NHS experience not essential as full training will be given but it is expected the candidate would have office/typing experience. Main duties of the job Main duties of the job include: To provide a comprehensive secretarial service to consultants and speciality teams including the following: Transcribing (audio typing) letters on behalf of the clinical team and arranging appropriate follow up arrangements. Managing the creation, reduction and cancellation of clinic templates on behalf of clinicians. Liaising with all service users (patients, GPs, other Trusts) via the telephone and email, relaying messages to clinicians and responding to queries in a timely manner. To manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway. Other general administration duties relevant to the role as listed in the job description About us Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services. For roles at Liverpool Women's, visit their careers page. Date posted 05 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 287-RMED-70-25 Job locations Southport Hospital Town Lane Southport PR8 6PN Job description Job responsibilities Main duties of the job include: To provide a comprehensive secretarial service to consultants and speciality teams including the following: Transcribing (audio typing) letters on behalf of the clinical team and arranging appropriate follow up arrangements. Managing the creation, reduction and cancellation of clinic templates on behalf of clinicians. Liaising with all service users (patients, GPs, other Trusts) via the telephone and email, relaying messages to clinicians and responding to queries in a timely manner. To manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow-up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway. Other general administration duties relevant to the role as listed in the job description Job description Job responsibilities Main duties of the job include: To provide a comprehensive secretarial service to consultants and speciality teams including the following: Transcribing (audio typing) letters on behalf of the clinical team and arranging appropriate follow up arrangements. Managing the creation, reduction and cancellation of clinic templates on behalf of clinicians. Liaising with all service users (patients, GPs, other Trusts) via the telephone and email, relaying messages to clinicians and responding to queries in a timely manner. To manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow-up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway. Other general administration duties relevant to the role as listed in the job description Person Specification Qualifications Essential Educated to GCSE/O Level standard/equivalent or higher RSA/OCR Typing/Word processing Level 3 or equivalent RSA/OCR Audio typing Skills Level 3 Secretarial Qualification or equivalent experience Desirable ECDL or equivalent Shorthand Experience Essential Excellent I.T. skills with knowledge and experience of all Microsoft office packages Experience working in an NHS office environment as a medical secretarial Knowledge of medical terminology Attributes Essential Capability to adapt to most situations Eager to learn Ability to maintain control of stressful/sensitive situations Skills Essential Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills Excellent Organisation Skills Excellent Word Processing and Keyboard Skills Ability to organise workload effectively and prioritise to meet deadlines Experience or supervising and motivating a team Time Management Skills Excellent interpersonal and influencing skills Desirable Knowledge of internal PAS system Understanding of Trust internal policies as appropriate Person Specification Qualifications Essential Educated to GCSE/O Level standard/equivalent or higher RSA/OCR Typing/Word processing Level 3 or equivalent RSA/OCR Audio typing Skills Level 3 Secretarial Qualification or equivalent experience Desirable ECDL or equivalent Shorthand Experience Essential Excellent I.T. skills with knowledge and experience of all Microsoft office packages Experience working in an NHS office environment as a medical secretarial Knowledge of medical terminology Attributes Essential Capability to adapt to most situations Eager to learn Ability to maintain control of stressful/sensitive situations Skills Essential Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills Excellent Organisation Skills Excellent Word Processing and Keyboard Skills Ability to organise workload effectively and prioritise to meet deadlines Experience or supervising and motivating a team Time Management Skills Excellent interpersonal and influencing skills Desirable Knowledge of internal PAS system Understanding of Trust internal policies as appropriate Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Southport Hospital Town Lane Southport PR8 6PN Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab)