Job Title: Fluent French Speaking Customer Success Executive
Location: Swindon, with occasional UK and overseas travel
Why Join Us?
This role offers an exceptional opportunity to be a key player in our fast-growing team, where every day brings new challenges and chances to grow. We are looking for motivated, ambitious, and collaborative individuals who want to make an impact and grow their career in a supportive, people-first environment.
Who We're Looking For:
We're seeking a proactive, enthusiastic team player who thrives on taking initiative and delivering high standards across the board. If you excel at building relationships, are detail-oriented, and bring a positive, solutions-driven approach to your work, we want to meet you! Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook is essential, along with strong communication skills and the ability to work effectively with diverse teams.
Key Responsibilities:
1. Customer Success & Sales Support: Support both UK and international sales teams, assisting with sales order processing, invoicing, and customer queries. You’ll play a central role in enhancing customer experience and supporting our French market expansion as a primary UK-based contact for the French sales team.
2. Database Management & Online Support: Oversee our online customer resource database, managing product specifications, images, and inventory, ensuring everything is up-to-date and accessible for customers.
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