Who we are Momentum is a London-based transport consultancy known for its ambition, dynamism, and commitment to excellence. Our success is built on a team of outstanding transport engineers, planners, and modellers. Our culture is fun-loving, inclusive, and collaborative. We support each other through challenges, celebrate success, and constantly seek better ways of working. Guided by our strong ethical code and Environmental, Social, and Governance principles, we are proud of our achievements, including being Great Places to Work accredited, being listed in the Top 100 Great Places to Work for Women (2024), shortlisted for the NCEs SME Best Place to Work Award (2023), and winner of the Employer of the Year (2022) and Team of the Year (2021) by the CIHT. As an Equal Opportunities employer, we promote an environment free from discrimination based on race, age, disability, religion, gender, sexual orientation, or any other protected status. As a Disability Confident employer (level 1), we guarantee interviews for candidates with disabilities who meet the minimum requirements and encourage applicants requiring reasonable adjustments to inform us during the application process. What we do We are working on some of the most exciting development and transport infrastructure projects in London, Europe and across the world. From large commercial skyscrapers to sport stadiums; Londons cycle networks to HS2; from removing traffic gyratories to leading the debate on smart servicing, autonomous vehicles, and e-mobility. We are redesigning roads and streets that look to the future of transport. Our ability to design and create public spaces, roads and streets, parks and plazas for people and communities sets us apart as one of the UKs most highly regarded transport engineering consultancies. Our opportunity The purpose of the Business Operations Team Leader role is to ensure the successful day to day operations of the business. This role sits at the heart of our organisation and helps us create an engaging culture for our team of 50 people and deliver exceptional work for our clients. As a personal supervisor, you will mentor and develop other team members, fostering their growth through training, responsibility, and opportunities. You will take a pro-active role in developing our business in line with our business strategy. Perks and Benefits A vibrant, dynamic and collaborative working environment, working alongside some of the industrys best professionals. We offer a competitive remuneration and benefits package including: Annual personal and company performance bonus. Private medical insurance through Vitality, including incentives to stay active, and free and anonymous wellbeing resources. Generous company pension contributions. Paid subscriptions to professional institutions. Access to professional training and development. Access to professional networks including Women in Transport, Westminster and City Property Associations and New London Architecture. Internal mentoring programmes. In-house massages. Friendly competition through our netball, softball and football teams. Fortnightly knowledge-sharing sessions (free lunch included). Bi-monthly social events. 25 days annual leave, plus birthday leave. Hybrid working. Who you are The successful candidate will be a passionate, positive individual with a can do attitude and have the ability to quickly develop trusted relationships with stakeholders. Key Responsibilities: Overall responsibility for leading and managing all aspects of business operations in line with Momentums vision, culture and values. Responsible for operational processes, collaboratively seeking feedback to drive continuous improvements. Responsible for the continual development of our systems including our HR system (IRIS) and our new knowledge management system. To lead and manage a small operational team, supporting their continuous personal and professional development. To support Directors diaries, travel and accommodation, conferences and training requests. Accountable for the performance and cost of all external suppliers that provide operational services to Momentum; ensuring we get value for money. Responsible for the coordination and completion of external audits such as QMS. Responsible for overseeing and managing our Knowledge Management System (KMS). Supporting the business by running variety of reports to provide data insight. To set up a variety of meetings with agendas, develop presentation slides, take minutes, follow up actions. To project manage all Momentum business and social events throughout the year. Other ad hoc duties. Essential skills and experience: Previous experience in a similar role. Excellent knowledge of MS Office packages (incl. Excel, Word and Powerpoint) and information systems Ability to develop trusted relationships with key stakeholders and manage highly confidential information. Excellent organisational, team management and communication skills. Proactive with a can do positive attitude. Desirable skills and experience: Good knowledge of Sharepoint Previous experience managing audits Next steps If this opportunity excites you, Please apply below today By applying, you consent to the storage of your personal data, in accordance with our Privacy Policy (available on our website), for one year following the recruitment campaign. ADZN1_UKTJ