Leading IP CCTV manufacturer requires a Pre-Sales Technical Engineer to play a pivotal role in the creation and support of new opportunities and projects created internally or by integrators, distribution partners, or end users. By providing this important support mechanism, this also ensures that Hikvision's business performance and reputation are healthy to help create sustained business growth.
Key Attributes and Expectations:
1. Technical expert of security products and solutions
2. IT network design skills, knowledge, and experience
3. IP CCTV system design skills, knowledge, and experience
4. Analogue CCTV system design skills, knowledge, and experience – desirable for existing systems and migration
5. Hardworking, can work independently and as an equal team player
Hikvision UK therefore requires the Pre-Sales Technical Engineer to provide a field-based role that acts as the technical ambassador of the company and brand delivering the following key tasks:
1. Work with the internal staff of Hikvision to engage and support distribution partners, integrators, specifies, and end users based on maximizing the design, specification, and utilization of Hikvision products and solutions.
2. Identify and support the training and development needs within partners and customers through sales team requests and regular consultation.
3. Proactively scope the technical solution required to address customer requirements, assess customers’ met and unmet needs, and recommend appropriate solutions that optimize value for both the customer and Hikvision.
4. Provide coaching and professional development to team members to enhance their product knowledge, technical acumen, and technical sales skills.
5. Opportunistically pursue additional business development opportunities within partners and customers leading to the increased use of Hikvision products and solutions.
6. Collaborate with internal staff to ensure all opportunities are effectively understood, supported, and executed.
7. Monitor customer support for technical solutions proposed throughout the sales process, and alert the sales and account teams to potential technical risks impacting deal closure.
8. Assist in designing and expanding training and development programs based on both the organization’s and the individual’s needs.
9. Deliver and support demonstrations, training, and exhibitions or roadshows relating to Hikvision products and solutions.
Location: 3 Park Court, Pyrford Road, West Byfleet, Surrey, KT14 6SD
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