Quest Employment are seeking highly organized and dedicated Broker Administrators to join our clients team. You will be responsible for the day to day co-ordination of the Broker Management email inbox. You will process orders, liaise with suppliers and make arrangements for waste transfer. This is an excellent opportunity to join a company focused on dynamic growth and customer satisfaction. Shift Patten Monday to Friday (office based) 8.30am to 5pm Key Responsibilities To ensure all data is recorded onto ERP accurately in line with company right first time policy To resolve all customer queries to conclusion in a timely manner To ensure that all IT systems are properly used, and all data is accurately recorded on the system To provide quotations for customer enquiries and keep accurate records To manage and administer the entering of new sales onto AMCS and gains Liaise with service teams regarding deliveries and scheduling Ensure all department procedures are followed within the companys SLAS Generate and support the companys credit note process You will ensure all invoice queries are dealt with in an efficient manner and communicated with the financial teams Identifying and helping to resolve issues with sub-contractors in order to reduce repeat issue The Ideal Candidate You are tenacious, passionate and positive You enjoy working as part of a team and work on own initiative You are willing to work hard and prove yourself Skills and Experience Excellent organisation and time management skills Good administration skills Advanced knowledge in the use of Microsoft Office applications Sales support and customer service Good level of written and oral communication Knowledge of the waste industry / hazardous waste would be an advantage Knowledge / Experience using CRM would be an advantage These roles are temporary with a chance of permanent for the right candidates. Immediate starts available for these roles. For more information on these roles please get in touch.