Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS Sales Associate (Full Time) - Glasgow (Ingram Street) HUGO BOSS UK Ltd. | Glasgow | United Kingdom | Full-time HUGO BOSS UK Ltd | Sales Associate | Glasgow (Ingram Street) Permanent - Full Time What you can expect: As a Sales Associate in our Hugo Boss store, you will play a crucial role in delivering outstanding customer service, driving sales, and building lasting relationships with our valued customers. Deliver outstanding customer service and build a loyal customer base. Gather and manage CRM data to ensure high-quality customer information. Contribute to achieving location performance targets and individual KPIs. Handle transactions, complaints, and returns with efficiency and professionalism. Participate in regular trainings to continuously develop your skills. Support operations for loss prevention and stock management. Utilise business systems and latest technology effectively. Drive the use of available tools and ensure adherence to procedures and policies. Your profile: Previous experience in a similar management role within a fashion and lifestyle retail environment Passionate in leading, motivating and training team members through active supervision Ability to be flexible and adaptable to the need of the business Demonstrate strong commercial acumen and brand knowledge Willingness to constantly learn & develop Excellent communication skills at all levels, both written and verbal Experience in networking & building relationships Your benefits: Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry Excellent interpersonal and communication skills. Demonstrated commercial acumen and brand knowledge. Flexibility and adaptability to meet business needs. Willingness to learn and develop continuously. High cultural knowledge and awareness. Proactive and positive attitude. We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.