New Full-time Business Support Officer Role Your new company Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Business Support Officer join the Waste Management team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city’s residents with a number of services to ensure stability within citizens' daily lives. Your new role As a Business Support Officer, you will be supporting the team by ensuring invoices are processed, and any purchase orders are raised. Furthermore, you will be working closely with the font line staff at the waste depot, arranging the delivery of waste collections. You will manage and coordinate complaints and enquiries received from a range of stakeholders, adhering accurately to statutory requirements and relevant legislation, regulatory codes, guidance and professional practice. What you'll need to succeed You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to demonstrate exceptional organisational skills to ensure enquiries are responded to in a timely manner. It is also important to confidently communicate with customers face to face, and over the phone. In addition, this role will be an ASAP start, and before starting you will need to pass your reference and compliance checks. Upon registration, please have your 2 most recent employment details available for reference checks. What you'll get in return This is a full-time, temporary role based in Birmingham. This is a six-month contract but may be open to extension. This role is a Grade 3 position, with a rate of £13.45 (PAYE), paid on a weekly basis. At Hays, we are here to support you develop your career and grow to your potential. Therefore, you will have an assigned consultant who will support you throughout your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4598642