Role: Bicycle mechanic
Key Responsibilities
* Conduct high-quality bicycle repairs and servicing, including diagnostics, maintenance, and component replacements.
* Provide expert advice to customers on bicycle repairs, accessories, and upgrades to enhance their riding experience.
* Support customers in selecting and purchasing bicycles, accessories, and related products, using your sales expertise to close sales effectively.
* Ensure all repair jobs meet Cytech standards and are completed efficiently.
* Maintain a clean and organized workshop, adhering to health and safety standards.
* Build strong relationships with customers by delivering excellent service, fostering trust, and promoting the Fix This Bike brand.
* Assist in maintaining inventory levels and accurately logging repair and sales activities.
Requirements
* Minimum Cytech Level 2 Qualification.
* At least 2 years of professional experience in bicycle repairs and servicing.
* A minimum of 2 years of sales experience in a bicycle retail environment, with a proven ability to meet sales targets.
* Strong knowledge of bicycles, components, and accessories across a range of brands and models.
* Excellent communication and interpersonal skills to engage effectively with customers.
* Ability to work independently and manage a busy workload in a dynamic environment.
* Flexibility to work exclusively on Saturdays and Sundays (Some Friday Hours maybe available)
* Passion for cycling and a commitment to delivering exceptional customer service.
What We Offer
* Competitive hourly rate based on experience and qualifications.
* A supportive and friendly working environment with opportunities to enhance your skills.
* Discounts on bicycles and accessories.
* The chance to work with a team passionate about cycling and customer satisfaction
Experience:
* Bicycle Repair: 2 years (required)
* Bicycle Sales: 2 years (required)
Licence/Certification:
* Cytech Level 2 or Equivalent Certification (required)
Work Location: In person
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