We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Service Now Team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
* Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems.
* Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
* Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
* Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture.
* Contributes to software engineering communities of practice and events that explore new and emerging technologies.
* Adds to team culture of diversity, equity, inclusion, and respect.
Required qualifications, capabilities, and skills
* Formal training or certification on ServiceNow platform concepts and proficient applied experience.
* Demonstrated expertise in at least two ServiceNow Modules.
* Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular).
* Has experience working on system integrations between ServiceNow and other applications using REST API.
* Strong analysis, problem-solving, and decision-making skills.
* Can debug issues and find new ways of proactive monitoring to ensure platform stability.
* Ability to mentor junior developers, fostering a collaborative and innovative team environment.
* Strong communication skills should be able to clarify requirements with stakeholders and work collaboratively with the team.
Preferred qualifications, capabilities, and skills
* ServiceNow Business Continuity Management module experience.
* Service portal experience.
* ServiceNow Certifications.
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