Sheltered Retirement Housing Scheme Manager who has previous facilities / building and estate management experience is required to join a housing association based in Bromley, Greater London.
ALL INDUSTRY BACKGROUNDS CONSIDERED
You won’t necessarily have experience in this sector, as the organisation recognises that transferrable skills and experience are just as valuable.
SALARY: £21,555 - £26,094 per annum (for 30 Hours) + Generous Benefits (see below)
LOCATION: Working across 2 locations in Bromley (BR2) and Beckenham (BR3)
JOB TYPE: Part-Time, Permanent
WORKING HOURS: 30 hours per week, Monday to Friday 5 days a week
Please note: A driving licence and access to a car is essential for the role
JOB OVERVIEW
We have a fantastic new job opportunity for a Sheltered Retirement Housing Scheme Manager who has previous facilities / building and estate management experience.
Working as the Sheltered Retirement Housing Scheme Manager you will be responsible for providing a people-centred service to retired residents, and the management of both schemes, ensuring health and safety, security, and cleanliness is of the highest standard for residents.
As the Sheltered Retirement Housing Scheme Manager you will be accountable for fire safety checks, reporting repairs, undertaking fire alarms, managing the termination of tenancies, plus much more.
DUTIES
Your duties as a Sheltered Retirement Housing Scheme Manager will include:
• Accountable for Health & Safety and Fire safety checks including comprehensive and clearly auditable records, liaising with internal departments as necessary
• Effective management of the building and estate, including reporting repairs, undertaking fire alarms, conducting pull cord checks and effective recording of checks and raised issues
• Assist the Housing and Lettings Team by completing viewings, assessments, tenancy sign up and induction meetings to ensure customers understand the tenancy agreement, their rights and obligations, service specification and property facilities, complying with legislative and accreditation requirements
• Manage the termination of tenancies and associated liaison with the voids, lettings team and contractors
• Provide a person-centred service to customers that encapsulates the ‘Retirement Living’ ethos utilising the provided tools and guides available
• Accountable for appropriate and effective safeguarding reporting and actions, in line with legislation and internal reporting systems
• Responsible for customer engagement and consultation, facilitate customers’ aspirations for social and wellbeing activities, proactively engaging with care, statutory, and voluntary agencies, ensuring the service and site is accessible to all
• Manage facilities including guest rooms and communal room bookings
• Manage low level Anti-Social Behaviour cases in accordance with policies and procedures working with the Housing team and provide clear guidance to customers reporting Anti-Social Behaviour
• Point of contact and liaison with all relevant agencies, both statutory and voluntary as required
• Assist customers to claim Housing Benefit and other welfare benefits, to ensure rent arrears are reduced and rent is paid regularly and on time
• Responsible for regularly monitoring and reporting on the general safety and wellbeing of customers, including signposting, and referring customers to support services’ where appropriate
• Manage low level complaints or dissatisfaction on site in accordance with company policies and procedures
CANDIDATE REQUIREMENTS
You won’t necessarily have experience in this sector, as the organisation recognises that transferrable skills and experience are just as valuable. They want you to bring your knowledge and experience to play your part in improving people’s lives.
They would welcome your application if:
• You are experienced with working with vulnerable people and community groups
• You have experience with maintaining buildings health and safety requirements including regular inspections and monitoring
• You have basic knowledge of welfare benefits and housing benefits
• You MUST have a driving licence and access to car for travel
BENEFITS
• 25 days’ holiday (Plus Bank Holidays) pro rata increasing up to 28 days pro rata with 3 years of service
• Up to 8% contributory pension
• Flexible working
• Investment in your learning and development
• Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family
• Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions
The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.
APPLY TODAY…
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P13033
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