Urban Sleep began its journey in 2010, growing from student accommodation predominantly based in Liverpool to managing a portfolio of over 1400 new homes and continuing to grow across PBSA and PRS sectors.
As an experienced property lettings and management company, we are proud to develop high quality homes in safe and attractive locations across the North West. We look after our properties from design to delivery and are continually improving to ensure that our homes, whether student or privately rented continually exceed expectations.
Reporting directly to the Operations Manager, we are now looking to recruit a Sales & Marketing Executive for our Head Office based in Liverpool. Key aspects of this exciting and challenging role include:
CUSTOMER SERVICE
Serve as the first point of contact for lettings enquiries, understanding prospective tenants' needs and recommending the most suitable apartments/communities.
Offer expert advice and guidance, providing tailored recommendations to both direct and speculative enquiries.
Deliver exceptional customer service, ensuring a seamless and positive experience for prospective tenants by addressing questions and concerns promptly and professionally.
LEAD GENERATION
To identify and reach out to potential tenants through various channels, including social media, university partnerships, local marketing.
Oversee our Rightmove adverts to ensure relevant, clear and correct.
SALES PRESENTATION
As appropriate, to support the property team in conducting property tours.
To prepare presentations that showcase the accommodation, highlighting features, amenities and benefits of living with Urban Sleep.
RELATIONSHIP BUILDING
Collaborate with property teams to build and maintain strong relationships with students, parents, and university representatives, ensuring a clear understanding of their needs and preferences.
Support property teams as needed by assisting at reception desks, fostering positive relationships with current residents, and ensuring a welcoming environment.
MARKET RESEARCH
Analyse market trends and competitor offerings to inform pricing strategies and optimize marketing campaigns.
Develop engaging promotional materials, online content, and targeted campaigns to attract students to Urban Sleep.
NEGOTIATION & CLOSING
Where appropriate, handling tenancy negotiations and converting enquiries into signed leases.
Manage the process from Enquiry throughout to Move in, support from Property Managers as and when needed.
QUALIFICATIONS & EXPERIENCE
Demonstrable experience in sales is crucial to this role, in addition to:
Great IT skills: Excel, Word, Outlook
Previous experience working with booking software
Previous experience in hospitality/lettings
Excellent verbal and written communication skills
A mature, positive attitude
Professional presentation
Ability to provide excellent customer services to clients and colleagues alike
Ability to work in a fast-paced environment.
SALARY
£27,000.00 plus bonus
WORKING HOURS
40 hours per week
BENEFITS OF JOINING US
In return we offer a highly competitive benefits package to include:
Annual Leave 25 days excluding Bank Holidays
Free Parking
Referral Scheme
Eye Care Scheme
Rental accommodation staff discount
Exclusive staff discounts to Hope Street Hotel & Spa
Exclusive staff discounts to School Lane Hotel
Exclusive staff discounts at Beers Timber & Building Supplies
Exclusive offers at 92 Degrees *available via the app; or
20% of everything (instore and online) at 92 Degrees
Access to car salary sacrifice scheme
Access to workplace nursery scheme
Access to Cycle to Work Scheme
Access to Gym Membership Scheme
FURTHER INFORMATION
For further information on the Carpenter Group of companies, to see who we are and what we do and to meet our teams, please visit our websites:
* carpenterinvestments.squarespace.com
l7architects.co.uk
carpenterbuild.co.uk
*urbansleep.co.uk
TO APPLY
Please submit your CV outlining how your skills and experience match the requirements of the role.
Please note that only shortlisted candidates will be contacted. Thank you for interest in joining Urban Sleep.
Urban Sleep is an equal opportunities employer.
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