About The Role
To provide all-round care and support to existing and newly recruited players and staff members.
About The Candidate
Player Liaison Duties
1. Be the primary point of contact for all new professional player and first team staff arrivals.
2. Design, develop and implement a player induction pack for newly recruited players.
3. Assist with the player pre-signing process including transport to pre-signing medical appointments.
4. Assist with relocation requirements for new players and staff including hotel bookings, travel arrangements, housing, and utility bills.
5. Assist with the opening of bank accounts and applications for national insurance numbers.
6. Support players and staff in sourcing vehicles, helping to organise meetings and collections and assist with arranging car insurance.
7. Arrange English lessons for non-English-speaking players and look to develop a continuous learning programme to augment player understanding of the language.
8. Develop a network of contacts such as estate agents, car suppliers, food providers, and travel companies to help ensure the smooth transition into local life for the families of players and staff.
9. Maintain an up-to-date player database, including the storage of relevant information needed (e.g., tracking passport expiry dates, visa expiry dates, emergency contact details, etc.) to ensure smooth operation across all departments.
10. On match day, assist with management off-field commitments, player match appearances, ticketing, player family liaison, and away management team liaison.
11. Act as a point of contact for First Team Players with the ability to act promptly in the event of any emergencies.
Other Responsibilities
1. Assist the 1st team administrator with all administration for the Vale Training Ground, Football Management, and support staff.
2. Assist the 1st team administrator with the distribution of football department match tickets for all Home and Away fixtures.
3. Assist the 1st team administrator with all player appearance requests, ensuring the appropriate players are assigned to each request and are fully briefed.
4. Work with the security team to attend to all visitors and contractors visiting the site, ensuring the contractor control logbook is completed.
5. Co-ordinate player merchandise signing sessions as required.
6. Deal with telephone enquiries to the training ground as and when appropriate.
7. Maintain an appropriate and confidential filing system.
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