Are you looking for a new Customer Service Advisor role? Would you like to join a family-owned company that are super friendly, helpful, and committed to creating a fun and enjoyable working environment for everyone? Join as a Customer Service Advisor and help them continue to grow their fantastic reputation and be part of the team as they expand & grow!
As Customer Service Advisor you will:
Correspond with customers via email & the telephone
Building great relationships
Understand customer requirements and ensure that the company are meeting their needs
Deal with customer queries/issues
Accurately processing customers' orders received and updating CRM records
Ensuring customers are aware of latest offers & services
Arrange meetings for the Account Manager to visit customers
Make outbound service calls to prompt/take customers order & provide status updates on outstanding ordersThe Customer Service Advisor will have:
· A welcoming, confident and enthusiastic attitude and a professional telephone manner
· An ability to interpret customer's needs, offer solutions and upsell where appropriate
· Excellent communication skills at all levels and the ability to correspond with customers via email & on the telephone
· Build and grow your customer relationships
· Be a team player, keen to learn, grow & succeed
Monday to Friday 8am- 5pm
£26,000 per annuum
If this role is of interest then please click ...