The Role At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. That’s why our Commercial team is passionate about creating an environment where people can be creative and trailblazing in order to do their best work. As a Commercial Delivery Coordinator, you will be responsible for supporting the Commercial Delivery Manager in the delivery of our key commercial initiatives. What you will be doing Supporting the Commercial Delivery Manager in planning and defining project scope to ensure clear and agreed objectives to full project closure Creating accurate and precise project documentation, plans and reports Monitoring and management of risks and issues, analysing and pre-empting risks and report regularly on progress Escalating any risks or issues impacting project delivery to ensure successful and timely resolution Co-ordinating and communicating cross functionally across the business, ensuring all the aims of the project are met by managing expectations Successfully rating and monitoring actions and progress within a project environment What we are looking for Track record of supporting in the management of multiple projects at a given time of varying scale, size, and complexity Methodical, organized individual with a high attention to detail Effective and personable communicator to organize, influence and build strong positive relationships, ability to communicate to all levels of the business Ability to influence cross functionally and manage upwards Outstanding time management skills, able to prioritize, multitask and work to deadlines Project Management experience – desirable Previous retail experience/knowledge – Essential How we reward our teams Hybrid Working Model from home and in the office 4pm Friday Finish Flexible Working 24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday Family Friendly Leave Company Pension scheme Sharesave Scheme Annual Bonus based on company and personal performance Competitive Salary Staff Discount Card for stores and online About us Celebrating 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 12,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us. Our UK Travel office is based in a buzzing part of central London close to Liverpool Street Station. We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture. It’s perfect for people who are happy to use their initiative and embrace life outside their comfort zone.