Who You Are As a Business Support Officer, you possess strong numeracy and literacy skills along with a formal Level 3 qualification or equivalent experience. You are well-versed in administration practices, customer care, IT skills, and software use. Your extensive experience in administration support involves producing reports, handling clerical duties, managing staff, and working in customer-focused environments. You are adept at managing a busy office, prioritizing workloads, and displaying excellent verbal and written communication abilities. You thrive in a team setting and can work independently, demonstrating initiative and commitment to the organization's vision and values. Your understanding of equal opportunities policies and Adult Learning Services enhances your capability to work flexibly, including evenings and weekends. What the Job Involves This role entails managing confidential administrative support for the Business and Operations Manager and staff at a full-time Adult Education Centre. Your responsibilities include supervising administration staff, ensuring accuracy in data handling and finance-related documentation, facilitating learner enrolment, and handling customer service inquiries. You will engage in daily administrative tasks, manage financial orders, and ensure data entry accuracy across various spreadsheets. Additionally, you handle tasks related to learner enrolments, fee collections, and financial reconciliations. You liaise with supporting centers to ensure timely data collection and contribute to statistical reporting. Acting as Oracle line manager, you will input critical staff information and support the center's maintenance and resource management. Furthermore, you are tasked with organizing meetings, providing business support, and ensuring the security of monetary assets on-site. Participation in staff development and promoting equal opportunities is expected, with adherence to health and safety legislation and City Council regulations being essential components of the role.