Job summary An opportunity has arisen for a Band 4 System Administrator to join the Chief Operating Officer's Directorate, Northwest Region (Cheshire & Merseyside System) on a permanent basis. The post is based at Regatta Place, Liverpool. However, other Northwest bases will be considered. A hybrid model of office and home working is in place across the team, with some travel required across the North West. The role is 37.5 hours per week, Monday to Friday. Agenda for Change terms and conditions apply. Applicants may also wish to consider the Greater Manchester System Administrator vacancy. Main duties of the job The post holder will work as part of a dynamic team and will be expected to carry out a wide range of administrative duties. They will be responsible for day-to-day business support work assigned to the System Co-ordination Team. The post holder should have administrative and project/programme experience and must possess good knowledge of Microsoft Office Programs, including Microsoft Teams. They must be able to demonstrate excellent communication and prioritisation skills and have the ability to work effectively under pressure, from both a team perspective and on their own initiative. The role is varied, and the post holder will be required to adapt to working within different workstreams and with colleagues from both inside the organisation and across the wider Cheshire & Merseyside and North West Systems. About us The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by: Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities. Making the NHS a great place to work, where our people can make a difference and achieve their potential. Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care Optimising the use of digital technology, research, and innovation Delivering value for money. If you would like to know more or require further information, please visithttps://www.england.nhs.uk/. Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website. Date posted 06 November 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 990-NW-6740215-E Job locations Any North West Office (Preston, Manchester, Liverpool) Liverpool L3 4BL Job description Job responsibilities Role includes: Handling general administrative tasks, such as serving as the primary contact for distributing electronic communications and redirecting complex queries from stakeholders to the appropriate colleagues. Scheduling meetings and appointments using the calendar system for both external stakeholders and internal colleagues. Offering administrative support to the team as needed, including taking and distributing meeting minutes or notes and following up on actions from previous meetings. Establishing and maintaining effective electronic filing systems and managing the team's electronic diary. Utilising various IT applications to maintain existing and new project/program data collection systems/databases, providing accurate and timely information for the team's use. Collaborating with managers and colleagues to consistently enhance the quality of care and outcomes for patients. For key role specifics, responsibilities, accountabilities and essential/desirable criteria; please refer to the Substantive Job Description and Person Specification. Job description Job responsibilities Role includes: Handling general administrative tasks, such as serving as the primary contact for distributing electronic communications and redirecting complex queries from stakeholders to the appropriate colleagues. Scheduling meetings and appointments using the calendar system for both external stakeholders and internal colleagues. Offering administrative support to the team as needed, including taking and distributing meeting minutes or notes and following up on actions from previous meetings. Establishing and maintaining effective electronic filing systems and managing the team's electronic diary. Utilising various IT applications to maintain existing and new project/program data collection systems/databases, providing accurate and timely information for the team's use. Collaborating with managers and colleagues to consistently enhance the quality of care and outcomes for patients. For key role specifics, responsibilities, accountabilities and essential/desirable criteria; please refer to the Substantive Job Description and Person Specification. Person Specification Qualifications Essential Educated to NVQ level 4 in a relevant subject or equivalent level of qualification or significant previous proven experience. Knowledge Essential Significant administrative/ secretarial experience including initiating and maintaining office systems. Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access. Skills Essential Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users. Ability to work at pace in a busy working environment and able to multi-task. Effective team working. Minute taking. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines. Person Specification Qualifications Essential Educated to NVQ level 4 in a relevant subject or equivalent level of qualification or significant previous proven experience. Knowledge Essential Significant administrative/ secretarial experience including initiating and maintaining office systems. Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access. Skills Essential Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users. Ability to work at pace in a busy working environment and able to multi-task. Effective team working. Minute taking. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name NHS England Address Any North West Office (Preston, Manchester, Liverpool) Liverpool L3 4BL Employer's website https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)