Service Advisor Position in Dartford
We are working with a Motor Garage in Dartford that is actively seeking a Service Advisor to join their friendly team.
Job Role: Motor Vehicle Service Advisor
Salary: Excellent basic salary and bonus
Hours: Mon-Fri 8.00-6.00 / Saturday morning on a rota basis
Responsibilities:
* Ensure customers are aware of service and repair work required for their vehicles in a professional manner
* Advise on estimated costs of repairs and work to be undertaken
* Sell additional products as appropriate to customers’ needs
* Advise on timescales and collection arrangements
* Produce job cards using the in-house computer system
* Update customer and vehicle records
* Document all warranty work according to manufacturer policy
* Prepare and complete invoices
Candidate Requirements:
* Previous experience as a Service Advisor within a motor garage
* Full driving license
As a Service Advisor, you will ensure the highest standards of courtesy and professionalism when interacting with customers and the public. The ideal candidate will have strong customer service skills, excellent rapport-building abilities, and confidence in up-selling opportunities to achieve great CSI results.
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