Job summary This is your opportunity to join a fast moving, friendly and professional department within the Northern Care Alliance. We have two vacancies, Friday and Saturday 17.30 - 23.30 and Wednesday, Thursday, Friday 15.30 - 20.00, hours to be discussed at interview; may be open to rearrange shifts. You will be the first face of the Urgent Treatment Centre, you will register patients onto the system as they begin their journey through the UTC. Main duties of the job Registration and care of patients at reception, general office duties including filing, scanning, making appointments, admitting patients, dealing with telephone enquiries, using computers and different systems. Liaising with clinical staff on the department, within the hospital and with other agencies. Maintain responsibility for office tasks/general maintenance/tidiness of the office while on duty. Behave in a professional and confidential manner. Use of computers and multiple systems an essential part of the role. Must be able to work in an often stressful environment and under own initiative. Must be able to work as part of a team and also singlehandedly. Maintain confidentiality and abide by NCA Trust policies. About us The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance. Date posted 04 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pro rata Contract Permanent Working pattern Part-time Reference number 236-RCO-AC087-25 Job locations Rochdale Infirmary Whitehall Street Rochdale OL12 0NB Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person Specification Knowledge, Training, Experience Essential Reception experience Previous office experience. Keyboard skills. Proficient in computer programmes, word etc Adaptable/flexible to meet the needs of the service, including continuing education and professional development via personal development plans Desirable Use/knowledge of Symphony system. Use/knowledge of PAS system Use/Knowledge of ADASTRA system Skills & Abilities Essential Must be flexible to cover shifts including evenings, weekends and Bank Holidays according to service needs. Must be able to work singlehandedly/unsupervised as well as in a team, often in an extremely pressurised /stressful environment. Have good organisational skills and able to work to deadlines. Must have good communication skills/be able to communicate effectively with people at all levels. Experience in working with members of the public. Desirable Experience in a hospital or healthcare setting Qualifications Essential English GCSE or equivalent. Maths GCSE or equivalent. Desirable I.T. certificates Person Specification Knowledge, Training, Experience Essential Reception experience Previous office experience. Keyboard skills. Proficient in computer programmes, word etc Adaptable/flexible to meet the needs of the service, including continuing education and professional development via personal development plans Desirable Use/knowledge of Symphony system. Use/knowledge of PAS system Use/Knowledge of ADASTRA system Skills & Abilities Essential Must be flexible to cover shifts including evenings, weekends and Bank Holidays according to service needs. Must be able to work singlehandedly/unsupervised as well as in a team, often in an extremely pressurised /stressful environment. Have good organisational skills and able to work to deadlines. Must have good communication skills/be able to communicate effectively with people at all levels. Experience in working with members of the public. Desirable Experience in a hospital or healthcare setting Qualifications Essential English GCSE or equivalent. Maths GCSE or equivalent. Desirable I.T. certificates Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northern Care Alliance NHS Foundation Trust Address Rochdale Infirmary Whitehall Street Rochdale OL12 0NB Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)