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Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury.
Sustainability has been part of the Mulberry ethos since the brand's inception, and in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
The Role:
The Project Manager will take responsibility for the day-to-day management of projects to ensure successful delivery in terms of timescale, cost, and scope. They will manage several parallel medium to large omni-channel, technology, or re-platforming projects that have significant business impact and be expected to coordinate the resources of both internal and external teams to achieve successful implementations. This role will require working with multiple internal business teams and coordinating with a variety of stakeholders to ensure alignment with Mulberry's strategic goals.
Project Responsibilities:
1. Project Planning and Initiation:
1. Plan and schedule project deliverables, goals, milestones.
2. Define resources and schedules for project/program implementation.
3. Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
2. Project Execution:
1. Develop and maintain detailed project plans to track progress and ensure that all projects are delivered on-time, within scope, and within budget.
2. Create and maintain comprehensive project documentation.
3. Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
4. Be accountable for ensuring on-time decision making as well as the coordination of a dispersed project team.
5. Coordinate internal resources and third parties/vendors for the successful execution of projects.
6. Measure project performance using appropriate systems, tools, and techniques.
7. Efficiently identify and solve project issues.
8. Create strategies for risk mitigation and contingency planning.
9. Report and escalate to management as needed.
10. Establish and clearly define a structured framework of deliverables and accountabilities for the project team while creating a supportive and motivating environment.
3. Project Closure:
1. Oversee project completion and ensure that all proper documentation is maintained.
2. Conduct post-project evaluations to identify lessons learnt.
3. Deliver final project reports and ensure a smooth transition to operational teams.
4. Stakeholder Management:
1. Establish, manage, and maintain strong relationships with all stakeholders.
2. Establish and maintain relationships with third parties/vendors.
3. Serve as the main point of contact for clients, vendors, and internal teams.
5. Culture:
1. Understand and demonstrate the Mulberry employee values and behaviours: Be Bold, Be Imaginative, Be Open, Be Responsible.
2. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
3. Act as an ambassador for Mulberry and communicate positively about the brand.
6. Sustainability:
1. As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the business's 'Five C's' strategy in addressing and improving Climate, Cultivation, Craft, Culture, and Circularity. Promote a greener, more sustainable future.
2. Support to foster an environment where diversity is embraced and all individuals feel valued, respected, and included. Promote equity, empathy, and understanding and demonstrate this commitment within your internal and external communities.
Skills & Experience Required:
1. A recognised Project Management certification such as PMP (Project Management Professional) or Prince2 Certification or equivalent preferred.
2. Bachelor's Degree or higher in Engineering, Technology, or related field is preferred.
3. Substantial experience in Project Management or IT Management.
4. Experience in managing large omni-channel, technology, or re-platforming projects.
5. Experience working with multiple third parties on large-scale technology implementations.
6. Experience of working in mixed methodology environments.
7. Scheduling and budgeting experience.
8. Self-motivated with good teamwork skills.
9. Good all-round education and communication skills.
10. Able to effectively manage own priorities and workload.
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills, or experience as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
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