Company Description Keith Burns Associates is a dental clinic located in London, dedicated to providing pain-free, relaxing, and professional dental solutions. Our clinic is equipped with state-of-the-art technology, and our patient-centric approach ensures a stress-free and comfortable experience for every individual. Role Description This is a full-time on-site role for a Reception Lead/Manager at Keith Burns Associates in London. The Reception Lead/Manager will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and providing exceptional customer service on a daily basis. Qualifications Phone Etiquette, Receptionist Duties, and Clerical Skills Strong Communication and Customer Service skills Ability to prioritize and multitask effectively Excellent organizational skills and attention to detail Proficiency in Microsoft Office and scheduling software Previous experience in a healthcare or dental setting is preferred but no essential