Company: Vaillant Group U.K. Ltd Location: Country: United Kingdom (GB) Brand: Vaillant
What makes us special
Our recently refurbished contact centre provides our employees with a comfortable modern working environment to enjoy.
Our contact centre is equipped with sit-stand desks, which are scientifically proven to increase productivity, concentration, and creativity by improving the way we feel and the way we work.
We understand the importance of a good work-life balance and communicate shifts well in advance to our employees.
Experience a range of team building events and competitions designed to be fun, social and to build team spirit.
We offer our employees an attractive remuneration package, holiday entitlement and bonus opportunities.
We offer a generous pension scheme which enables our employees to have greater financial security when they do retire.
What we achieve together
1. Perform general administration duties through various communication channels.
2. Deliver customer support to B2B and partnerships.
3. Provide B2C customer interactions.
4. Interact with the Field engineers to ensure job closures are secure.
5. Use data spreadsheets and digital functions to dispatch correspondence to end user customers.
6. Support the Customer Care team with administration tasks.
7. Utilise Salesforce reporting.
What makes us successful together
1. Excellent communication skills both verbal and written.
2. Previous experience of working in an Administration team.
3. Strong organisational skills.
4. The ability to work on your own initiative and work well within a team.
Your Contact:
Amanda Smith
+44 7734 985 093 #J-18808-Ljbffr