Job summary The post holder will have a key role in providing the administrative support to the Governance and risk management agenda within the division, supporting patient safety, patient experience, clinical effectiveness and high quality care within the Trust working across the Radiology, Children and Young People Services and Gynaecology directorates. The post holder will work closely with the Divisional Governance Manager to provide a positive and supportive governance management culture throughout the women, children and radiology division. The post holder will assist the Governance Manager to embed the corporate governance framework and oversee the divisional compliance with statutory, regulatory and best practice requirements in relation to governance and quality, promoting a positive and open risk management ethos. Main duties of the job The post holder will: Deal with routine enquires and information of a sensitive nature. Communication could be 1:1 and/or in groups. (For example working the managers to presenting empirical data to the governance groups or the staff meetings) Liaise with the patient, their families and necessary others to ensure understanding of relayed information. Liaise with external health care providers to ensure accurate information is provided. About us Dartford and Gravesham NHS Trust (DGT) is a dynamic and transforming Trust, committed to delivering the highest quality service to the communities it serves. DGT is an organisation that is genuinely committed to making you feel valued and important by supporting your physical and mental wellbeing, your career development and your general enjoyment of work. We provide services across Darent Valley Hospital in Dartford, Queen Mary's Hospital, Sidcup, Erith and District Hospital, Bexley and Gravesham Community Hospital in Gravesend as well as a number of community locations across our population. At DGT, we put quality at the heart of everything we do and whether directly or indirectly, everyone in this organisation contributes to providing safe, effective and compassionate care. Date posted 17 February 2025 Pay scheme Agenda for change Band Band 3 Salary £25,329 to £26,958 a year incl HCAS per annum Contract Permanent Working pattern Full-time Reference number 252-6985750 Job locations Darent Valley Hospital Darenth Wood Road Dartford DA2 8DA Job description Job responsibilities General responsibilitiesClinical ResponsibilitiesManagerial responsibilitiesProfessional responsibilitiesEducation and development responsibilities For a detailed description of the Job roles and responsibilities please see the attached job description. Job description Job responsibilities General responsibilitiesClinical ResponsibilitiesManagerial responsibilitiesProfessional responsibilitiesEducation and development responsibilities For a detailed description of the Job roles and responsibilities please see the attached job description. Person Specification Experience Essential Knowledge of setting agendas and meetings Ability to take minutes Desirable Excellent communication skills Ability to communicate with different levels of staff and patients /parents Education and Training Essential Evidence of continuining professional development Knowledge of incident reporting Desirable knowledge of continuous quality improvement experience in managing PALS complaints Experience Essential Governance and risk agenda within the health service Desirable Knowledge of new PSIRF Investigative interviewing Experience of change management Experience Essential extensive knowledge / experience of Microsoft word Desirable Proven use of IT applications Knowledge of excel spreadsheets creation of PowerPoint presentations Person Specification Experience Essential Knowledge of setting agendas and meetings Ability to take minutes Desirable Excellent communication skills Ability to communicate with different levels of staff and patients /parents Education and Training Essential Evidence of continuining professional development Knowledge of incident reporting Desirable knowledge of continuous quality improvement experience in managing PALS complaints Experience Essential Governance and risk agenda within the health service Desirable Knowledge of new PSIRF Investigative interviewing Experience of change management Experience Essential extensive knowledge / experience of Microsoft word Desirable Proven use of IT applications Knowledge of excel spreadsheets creation of PowerPoint presentations Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Dartford and Gravesham NHS Trust Address Darent Valley Hospital Darenth Wood Road Dartford DA2 8DA Employer's website https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)