University Hospitals Dorset NHS Foundation Trust are looking to welcome an apprentice into Knowledge and Library Services, who will work as an integral member of the team whilst completing their Library, Information and Archive Services Assistant Level 3 Apprenticeship. This full-time role is embedded in our on-site libraries across Bournemouth and Poole Hospitals. This role gives the post holder valuable NHS Library experience and recognised qualification to start a career in Librarianship. Previous post holders have gone onto work at national libraries and Tate Britain. Working week Monday to Friday 37.5 hours per week Wage £23.615 Pay Scheme Agenda for change Qualification Library, Information and Archive Services Assistant level 3 Duration: 18 Months Training Provider: LMP Education Duties and responsibilities Whilst studying on your Apprenticeship, your day-to-day duties will include: Supporting library users in general enquiries, book loans, accessing online content, journals, eBooks, eDocs and archives Market library services and events to support the promotion of health literacy amongst the general public and hospital patients Support NHS staff to develop their skills and knowledge in researching, gathering information, and applying evidence-based knowledge to their clinical practice Provide library inductions and orientations Responsible for library administration, data entry, cataloguing, archiving, loan database management, email, telephone and face-to-face enquiries Be a first point of contact for library users Responsible for ensuring the library areas remain a pleasant, safe and inclusive space for all users Close working relationships with the librarians to support service improvements, projects and events Support the team in stock and catalogue maintenance, turnover, data accuracy and inter-library loans Self-directed study to complete the Apprenticeship Programme within the 18 month timeline, ensuring assignments and portfolios are submitted on time, and to a high quality Attend regular reviews with your line manager and Apprenticeship Tutor Skills and Attributes Essential Basic understanding of relevant legislation, e.g. GDPR Customer service experience Clerical and administrative work including accurate filing Using Microsoft Office software Keyboard skills Internet Searching skills Accurate inputting onto database systems Evidence of the ability to follow instructions accurately Desirable NHS experience Library experience Basic research skills, including referencing Using social media for business marketing Editing webpages Education and Qualifications Essential Literacy (GCSE English C Grade or above OR Functional Skills Level 2) Numeracy (GCSE Maths C Grade or above OR Functional Skills Level 2) Desirable Literacy and numeracy to A level or NVQ Level 2/3 or equivalent standard Information Technology: o GCSE IT/Computing at C Grade or above, or o ECDL or equivalent Information and Library Services City & Guilds/NVQ Level 3 or equivalent Our commitment to you: Full induction programme Twice weekly team huddles Monthly one-to-one reviews with your line manager Monthly Education and Training meetings Three-monthly reviews with your line manager and tutor Protected study leave (one day per week) Fully funded tuition fees Personal Development Plan and annual Appraisal About the employer https://www.uhd.nhs.uk/hospitals-bournemouth LMPEducation