Nursing Home Operations Manager - Central
Barchester Healthcare is seeking a dedicated and experienced Nursing Home Operations Manager to oversee the daily operations of multiple care homes within their Central Division. This position will play a critical role in ensuring the homes run smoothly by delivering high-quality care to residents and meeting regulatory requirements. The Nursing Home Operations Manager will provide leadership to the nursing and care teams, ensuring that all staff work in harmony to provide excellent standards of care, safety, and wellbeing.
Main duties of the job
The Nursing Home Operations Manager will be responsible for overseeing the daily operations of multiple care homes, including ensuring the delivery of high-quality care, meeting regulatory requirements, and providing leadership to the nursing and care teams. They will also be responsible for managing budgets, handling sales enquiries, and promoting the homes within the local community. This is a demanding but rewarding national role that may require extensive travel and flexible working hours.
Job responsibilities
As the Nursing Home Operations Manager, you will take on General Manager responsibilities and may become a CQC Registered Manager if needed. It will be your responsibility to identify any concerns about the home through robust quality assurance, complaints, incidents, or accidents and implement improvements where possible. With the support of our Business Manager, you will prepare an annual budget, manage all sales enquiries, and proactively promote the home in the local community. Your leadership style will build a culture of robust performance management. By overseeing recruitment, training, motivation, communication, supervision, and appraisal, you will help to tackle any poor performance. At the heart of your leadership will be a determination to deliver quality care; you will be a role model who demonstrates person-centred care by building close and trusting relationships with residents.
This is a demanding but rewarding national role that could see you based anywhere in the UK. You must be prepared to travel long distances with regular periods of time away from home. As you will be working within our homes, you will need to be flexible across days and nights, as well as bank holidays and weekends. You should also be available by mobile phone and email while out of hours. As Operations Manager, you can expect a lot of responsibility and pressure, and you will be a strong, resilient, and confident individual who thrives on this.
About you
* Passionate about providing high-quality care and improving the lives of residents
* Registered Nurse (RN) qualification or equivalent professional experience in the healthcare sector (preferred but not essential).
* NVQ/SVQ Level 4/5 in Health and Social Care or equivalent (preferred).
* Management qualification or significant experience in a senior operational/leadership role in a healthcare setting
* Experience in leading and managing teams, including nursing, care, and support staff.
* Significant experience in managing budgets, financial planning, and cost control.
* Experience of working within a regulated environment with a strong understanding of CQC guidelines and other relevant regulations.
* Strong track record of improving care quality and driving operational efficiencies.
* Understanding of regulatory and statutory requirements, including fire, health and safety, COSHH
* Proficient in IT systems, including MS Office and care management software, for record-keeping and reporting.
Rewards Package
As well as a competitive salary, we can offer you impressive benefits, including a mobile, laptop, and free training and development. You'll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment.
If you are passionate about providing excellent care, driving operational efficiency, and making a real difference in the lives of our residents, please submit your application with an up-to-date CV.
Join Barchester Healthcare, and together we can make a difference in the lives of our residents.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr