Account Manager - Pensions / Financial Services
Bristol
Up to £35K + Hybrid Working + 4 Day Week after Probation
The Opportunity:
We are partnering with a rapidly growing business in Bristol, seeking an experienced Account Manager to join their team.
As the Account Manager, you will be responsible for managing your own portfolio of clients from initial contact through to ongoing support and renewal. You will handle a wide range of calls and communications, building strong relationships with our customers to drive growth and retention.
This is an excellent opportunity for a motivated and customer-focused individual to take ownership of their accounts and contribute to the success of our client's business.
* Manage a portfolio of clients, providing exceptional service and support to meet their needs and exceed their expectations.
* Develop and implement effective account plans to drive growth and retention, working closely with cross-functional teams to achieve business objectives.
* Handle a high volume of calls and communications, responding to customer inquiries, resolving issues and escalating complex matters as required.
* Build and maintain strong relationships with customers, understanding their needs and preferences to deliver tailored solutions and improve overall satisfaction.
* Collaborate with colleagues to share best practices, provide guidance and support, and contribute to a positive and productive team environment.
About the Role:
We are looking for an experienced Account Manager who is passionate about delivering exceptional customer service and driving business growth.
The successful candidate will have a proven track record of managing client relationships, developing account plans and achieving sales targets.
You will have excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
In return, we offer a competitive salary of up to £35K, hybrid working options and a 4 day week after probation.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we would love to hear from you.