Senior Sales Administrator Denroy Plastics Job Title:SeniorSales Administrator Department: Commercial Department Reporting to: Customer Service Team Leader Working within a busy office environment, we are looking for a fast-learning junior administrator who is able to support colleagues with an increased workload. RESPONSIBILITIES: You will: Deal with customers via email and telephone calls to provide informative and accurate information on products and services we offer to customers. Generate and process invoices. Manage the archiving of invoices. Filing, scanning and photocopying documents. Ensure that new business applications are processed efficiently and accurately. Provide and maintain excellent levels of customer service, providing prompt and efficient response to enquiries. Take ownership and responsibility when handling customer enquiries via inbound or outbound calls, emails, or post. Manage time and workload effectively to ensure the highest standards of service. Liaise with the warehouse team regarding orders and deliveries. Manage time and workload effectively to ensure the highest standards of service. Welcome visitors to the Denroy factory and help with signing into the site. Work with Commercial Department colleagues to support them in their roles and enable the department to function at the high levels expected by our customers. Requirements: Excellent at both verbal and written communication, with great interpersonal skills and the ability to communicate at all levels. Extremely organised, with the ability to make intelligent decisions when faced with competing priorities. Proven experience working in an office environment. Successful candidate should have a minimum of 5 GCSE (or equivalent) educated as a minimum with Grades C including English, Maths and a good IT Skills, including Excel Preferable for candidate to have proven experience working in an office environment. Other forms of experience will also be considered. Working Hours: Monday Thursday 0800 hrs 1700 hrs Friday 0800 hrs 1330 hrs Start: ASAP To apply, please click apply were you will be redirected to fill out application form Advert closes on the 03 January 2025 at 1300 hrs