Job Type
Contract/Temporary
Location
London
Negotiable
Job Ref
BBBH30971_1728393085
Date Added
October 8th, 2024
Consultant
Hollie Smith
* 6 month contract
* Shifts fall between 07:00 - 22:30
* On call 1/7 weeks.
* Inside of IR35
My client, a large Bank, is looking for a Trade Floor Support Engineer to help them on their trade floor with 2nd & 3rd line hardware & software queries.The ideal candidate will have extensive Trade Floor Support experience with Bloomberg, Reuters. There is an option to work OOH work.
Please note, this role is onsite 5 days per week.
Responsibilities:
* Hand on Support engineer to support business users via phone, Email, SNOW tickets and in person and complete all tickets within SLA, while managing user's expectations.
* Help onboard New Joiners and carryout ad-hoc desk moves as and when required
* Provide 1st -3rd Line Support with all Software and Hardware related issues
* Provide Market Data support
* Provide Mobile Device setup/support
* Carryout Desk moves (intraday and OOHS)
* Ad-hoc testing out of hours
* Liaise with 3 rd party vendors to resolve issues.
Knowledge/Experience required
* Experience supporting Market Data applications such as Bloomberg, Reuters in a Trading Floor environment
* Experience of mobile device support including iPhones and iPads
* Knowledge of using Microsoft SCCM Console is desirable
* Knowledge of using ServiceNow ticket system is highly desirable
* 2/3 years of FO application support experience within Rates/Credit/FX desks
* Exposure of working with traders and sales
* Desirable knowledge of any of the FO trading systems like Murex and/or ION
If you are available and interested please apply today!
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
With insight across the whole of Lorien, we’ll keep you ahead of the curve on the talent market.
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