Key Responsibilities
* Lead the store team and motivate colleagues to achieve their full potential
* Couch and supervise colleagues to ensure they have the necessary skills and knowledge to perform their duties
* Deliver exceptional customer service and handle challenging situations with ease
* Maintain a safe and efficient working environment, including re-stocking shelves and cleaning up spillages
* Manage diligence checks and stock accuracy to ensure shopping is a great experience for customers
Requirements
* A genuine care for the needs of customers and members
* Excellent communication and leadership skills
* Ability to strike a balance between leading and supporting your team
* Strong organisational and problem-solving skills