To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly. To support the achievement of the practices prescribing Quality and Outcomes Framework targets. Working with the Practices to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems. To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness. To participate in medication audits. Complete Docman tasks. To assist in the appropriate monitoring and management of prescribing budgets and to liaise with the medicines management team at the ICB. To prepare evidence based resources and information to support the implementation of rational cost-effective prescribing. To support the Practices to provide medication reviews, patient information leaflets, medicine awareness; and to undertake community visits as appropriate. To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement. To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols. To advise on the sourcing and safe management of medicines as appropriate. Be responsible for the organisation, planning and of own workload to meet set deadlines. To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality service. Responsibility for administration Other duties and responsibilities to be undertaken may include any or all the items in the following list: Taking messages and passing on information as appropriate. Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures. Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers. Helping to maintain a positive, supportive culture across the whole of the practice team. Any other duties commensurate with this position. Duties will vary from time to time under the direction of the Clinical Directors/PCN Pharmacists dependent on current and evolving practice workload and PCN Contract Requirements. Patient services To provide medication review services to patients in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost- effective prescribing and improve the quality of patient care. To prepare evidence based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing. To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing. Communication The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Key Relationships Internal Clinical Director, Practice Managers, Lead Pharmacist, PCN Manager, PCN colleagues across Dudley, Primary Care Network GPs, nurses and other practice staff. Community nurses and other healthcare professionals (e.g. OT, ICT, CPN, nursing home staff etc.). Community and hospital pharmacy teams. Community pharmacists, PCN community pharmacy leads Other primary care health professionals.