Customer Service Assistant London, NW9 £28,750 Pension Parking This continually growing organisation requires a Customer Service Assistant to join their busy and happy team which provides all-round support for customers. Some of your duties will include: - Ensuing a high level of service is provided to customers at all times and managing any service issues that occur - Investigating any service complaints that may arise and ensuring they are handled in a friendly, timely manner - Assisting with incoming telephone calls and handling enquiries from new and existing clients - Maintaining client information on database system and ensuring all enquiries and complaints are logged - Escalating complaints when necessary to the senior management team - Working closely with the field service team to resolve complaints received Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose