Service Advisor/Administrator
Ballyclare
£26,000 – £29,000 (DOE)
I am delighted to be working with a leading commercial vehicles company, who due to expansion, are looking for a Service Advisor person to join them on a permanent basis!
Working hours – Shift work per rota and business needs (47 hour contract)
Shifts between hours of:
Monday to Thursday (8am-9pm)
Friday (8am-6pm)
Saturday (biweekly from 8am-2pm)
The role:
* Confident first point of contact for customers.
* Generating, amending and updating service schedules.
* Vehicle and customer database management.
* Outbound sales and customer care calls, managing key client relationships.
* Monitoring and ensuring work is on schedule in the vehicle workshop.
* Liaising with workshop foreman for job planning, efficiency and profitability.
* Always ensure customer satisfaction.
About you:
* Customer service/administration experience.
* Excellent organisational skills and adapatable.
* Excellent written and verbal communication skills.
* Strong telephone communication.
* Have a full driving license.
If you'd love to hear more on this position, APPLY BELOW or contact Harry at BlackFox Solutions.