Head of Welfare, Revenues and Business Support
Our vision as a council is to create a better Brighton & Hove for all - a city to be proud of and a healthy, fair and inclusive city where everyone thrives.
It’s an exciting time to join the council. We now have:
* a majority administration with a clear mandate to improve the city
You’ll be part of a progressive organisation that values creativity, inclusivity, and excellence, and that will invest in your professional growth and development.
We offer a competitive salary, flexible working arrangements, and the opportunity to lead key services that directly support our community.
Job introduction
Brighton & Hove is a fantastic place to live, work and visit. Our city was recently named one of Time Out’s top 50 cities in the world, and in the UK’s top 3.
As an organisation, we want to be:
* collaborative
* inclusive and diverse
* confident
* innovative and creative
* healthy and safe
We are looking for senior leaders who will support our drive to meet these aims.
About the role
As Head of Welfare, Revenues and Business Support, you will:
* lead a critical service with responsibility for our major corporate finance systems and services including Payroll, Accounts Payable and Receivable, and Banking
* deliver Council Tax and Business Rates collection, Housing Benefits and Welfare Support
* oversee high-performing, cost-effective services within a framework of customer excellence, ensuring these essential public-facing and corporate services operate at the highest standard
Reporting to the Director Property and Finance, you will play a key strategic role in shaping and delivering welfare support strategies, corporate debt management approaches, digital service and corporate systems improvements.
This is a unique opportunity to make a significant impact, working collaboratively with senior officers, partner organisations, and government bodies to deliver innovative and customer-focused solutions that meet the challenges of a rapidly evolving public sector.
Your skills and experience
We are looking for candidates with a proven track record of delivering complex change who:
* would lead multi-functional teams and achieve operational excellence
* have skills in relationship building, negotiation, and collaboration with stakeholders across the council and city partners
* can focus on innovation, particularly in the use of digital systems and self-service solutions, to drive service improvement
While prior experience of managing either financial business services or revenues, benefits and welfare services may be desirable, we are equally open to candidates from diverse professional backgrounds who bring transferable expertise and fresh perspectives.
Additional information
For more information and to arrange a confidential discussion, please contact our retained consultants at Penna:
* Andrew Tromans on 07805 226 301
* Bruna Varante 07858 306 725
Apply for this role with Penna.
Key dates
* Closing date – noon Monday 10 March 2025
* Interviews – week commencing 31 March 2025
This role is politically restricted. For further information on what this means for employees in post, please click on the document attachment below.
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers.
Company information
Encouraging a diverse workforce
Our city is known and loved for its diversity. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds.
Files
* Job description and person specification
* Politically restricted post guidance
* Candidate Pack
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