Taylor Emmet is a leading regional law firm in the heart of South Yorkshire. We are known for our Tailored Expertise in both Personal and Business Legal Services that we provide across our 5 offices in South Yorkshire and Derbyshire.
Job Share Receptionist:
This role is based in our Sheffield Central & North Office, this role is a part-time job share position, during the hours of Monday, Tuesday and Friday 9:00am to 5:00pm, 21 hours per week to support the Sheffield Central Office with front of house, reception, telephony and general administrative tasks. You will provide a first-class client and customer experience for all of our clients. You may also be required to work from our Dronfield Office on a Friday as and when needed.
Please note as a part-time job share, you will be required to cover your job share partner's annual leave and vice versa. You will work as part of a small reception team and will process all incoming telephone calls, be the first point of contact for all clients and visitors to the firm in the Sheffield Central Office along with supporting various administrative tasks within the Office. In this respect, there is a high degree of responsibility to project the image and ethos of the firm at all times.
Primary responsibilities:
1. Effective processing of all incoming telephone calls and conveying messages to the relevant people within the firm.
2. Greet all clients and visitors who attend the Sheffield Central Office, dealing with their enquiries in an efficient and professional manner.
3. Ensure the reception area is tidy and presentable at all times.
4. Data entry into Reception spreadsheets.
5. Copy client ID and certify original copies.
6. Accept cheques and prepare receipts.
7. Action emails that are sent to the TE info@ email address.
8. Efficient use of case management to facilitate the efficient handling of incoming calls and queries.
9. Support with photocopying and creating bundles for legal teams as and when required.
10. Ensure the fax machine is operational, distribute faxes to individuals and carry out faxing on instruction.
11. Scan and email documents.
12. Work as a team on reception to ensure cover is always provided for one another.
13. Undertake other administrative duties as may reasonably be required for the legal teams based in the office.
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