Primary Details
Time Type: Full time
Worker Type: Employee
Claims Specialist – Medical Malpractice
Leeds/Hybrid
Permanent
At QBE, our purpose is to enable a more resilient future.
We are an international insurer and reinsurer with a local presence in 27 countries.
The opportunity
We’re looking for a dynamic, go-getter Claims Specialist – Medical Malpractice to join our growing team in Leeds. Join our fast-paced, diverse London Markets Claims team within Core Claims! We're working across a range of areas—Casualty, Property, CAR, Marine, Energy, and more—with a strong international focus. Ready to make an impact? We want you on the team!
Your new role
You’ll be the driving force in investigating and resolving claims quickly and efficiently, while handling a diverse international portfolio across the UK, Australia, Canada, Israel, and Dubai. If you're ready to challenge yourself, make an impact, and take your skills to the next level, we want to hear from you!
Main responsibilities:
* Ensure that messages, advice, and correspondence are responded to pro-actively and within agreed timeframes to provide a professional service to brokers and clients.
* Ensure adherence to SLAs and authority limits while managing claims.
* Identify and investigate coverage issues to ensure that the company’s liability is in line with its contractual commitments.
* Reserve accurately to ensure that the Company’s liability is always clear.
* Proactively manage estimates and billings calculated by client’s service providers and brokers resolving any discrepancies.
* Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis.
* Support the implementation of the Claims strategy to enable delivery of overall business targets.
About you
In this role, you’ll need experience in handling Medical Malpractice, Healthcare, Product Liability, or Life Sciences claims—whether from a claimant or defendant background, or within the Healthcare sector. The ideal candidate will have great negotiation skills, the ability to build lasting relationships, and a drive for success.
Other skills you'll need:
* Ability to make balanced and impartial judgements.
* Current knowledge of compliance, regulatory and statutory requirements.
* Organisational, investigative, analytical and presentation skills.
* Coaching and mentoring skills.
* Able to use MS Office applications and strong IT skills.
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people.
#LI-Hybrid
To find out more about why you should work for QBE, visit our careers website.
At My Best - QBE Benefits
You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. As well as the benefits below we also offer an extensive choice of other options to suit you!
30 days holiday a year with the option to buy up to 2 additional days.
Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market.
Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
What next? If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
APPLY NOW and let’s make it happen!
Skills: Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Risk Management, Sound Judgment, Stakeholder Management.
Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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