Description 2 x Fixed Term Contracts (one until 30 May 2025 and one until 31 March 2026) | £30,559 to £32,654 per annum (Scale G) | 37 hours per week | Norwich/Wymondham We are seeking two highly organised and proactive individuals with exceptional communication skills and a keen eye for detail to provide Executive Assistance and administrative support to our Senior Leaders (our senior leader roles include Executive Directors, Lead and Departmental Directors, Chief Fire Officer and Civic roles). The ideal candidates will demonstrate confidence and excel at multi-tasking, enjoy engaging with people, and possess the ability and skills to forward plan busy work schedules and deliver outstanding customer service in all aspects of the role. Key Responsibilities: Executive Support : Provide executive assistance / PA / administrative support at Director/Senior Leadership level. Demonstrable previous experience in this area is essential. Diary Management : Proactively manage your own time, and the Director’s schedule, including planning local and national travel and meeting arrangements, email management and correspondence. Prepare and research information to brief the Senior Leader effectively. Stakeholder Management and Customer Service : Build robust and trusted working relationships with external and internal stakeholders, national agencies and government bodies. Confidentiality and Sensitivity : Handle highly sensitive and complex information with the utmost confidentiality. You will be expected to handle delicate situations and often difficult information discreetly and professionally. Information Management : Deal with sensitive and complex information, ensuring confidentiality is always maintained. Demonstrate personal resilience and the ability to follow up on actions to meet deadlines in an often fast-paced, dynamic environment. Service Improvement : Collaborate with colleagues in the Executive Support Service to continuously improve the service and support the Council’s broader Business Support and Administration operating model. Software and Technology Skills: Experience of using MS365 Office Systems, including SharePoint, Power Point, Outlook, Teams. The successful applicants will receive full support from experienced managers and colleagues and a personalised training programme. Successful candidates will be required to undergo a vetting process. For further information regarding this opportunity, please contact Executive Support Service Team Manager angela.woodgatenorfolk.gov.uk We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity. Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your norfolk.gov.uk or nccal.ac.uk email address. Before you apply please see the full job description and person specification in the below link – this will help you to shape your application to demonstrate how you meet the criteria for the role. Job description and person specification You can also find out about the rewards and benefits we offer as well as our other terms and conditions. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement with the ability to buy and sell leave Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. Financial benefits such as: ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions Tax efficient ways of getting extra pension and new bikes Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job Redeployment Closing date: 28/11/24 12:00 Closing date: 09/12/2024 12:00 Interviews will take place Friday 13th December 2024