CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .
Job Description
As a Manufacturing Quality Engineer at CHEP, you will be instrumental in ensuring the quality and reliability of equipment for future automated solutions in our global manufacturing process. Collaborating closely with cross-functional teams, you will identify opportunities for process improvement, implement robust quality assurance measures, and drive continuous improvement initiatives to enhance equipment quality and end-user customer satisfaction.
In this role you will be responsible for working with the global engineering teams and suppliers to ensure that all future automation equipment adheres to local/regional requirements as well as meets or exceeds all CHEP equipment quality standards and specifications. This role will be responsible to lead detailed technical reviews regarding quality requirements for all future equipment in development.
Key Accountabilities
1. Develop and implement quality assurance procedures and processes to ensure compliance with quality standards, regulations, and CHEP requirements throughout the manufacturing process.
2. Identify opportunities for process improvement in manufacturing operations, including assembly, machining, and testing processes, and implement corrective actions to enhance process/product quality and efficiency.
3. Conduct root cause analysis investigations to identify the underlying causes of quality issues and non-conformances and implement corrective and preventive actions to address them.
4. Utilize statistical analysis tools and techniques to analyse manufacturing data, identify trends, and make data-driven decisions to improve product quality and process performance.
5. Analyses and interprets engineering drawings with Geometric Dimensioning and Tolerancing (GD&T) applications to the specified ANSI, ASME, and or ISO standards.
6. Work closely with suppliers to ensure the quality and reliability of future automation and processes, conduct supplier audits, and implement supplier quality improvement initiatives as needed.
7. Conduct supplier audits to assess the quality management systems, manufacturing processes, and product quality of supplier-manufactured equipment, ensuring compliance with CHEP specifications, standards, and regulatory requirements.
8. Establish and maintain quality control processes and inspection procedures to verify system conformance and ensure compliance with CHEP specifications and standards.
9. Maintain accurate and up-to-date documentation of quality processes, procedures, and records, and prepare reports and presentations to communicate quality performance metrics and improvement initiatives to stakeholders.
Measures
Sr. Manufacturing Quality Engineer is mutually responsible for supporting the Supply Chain Team in achieving business objectives through the development of future automation.
Scope:
Global
Authority / Decision Making
10. Purchasing Recommendations
11. Leading and managing suppliers and vendors as required
12. Working autonomously
Challenges:
13. Working across time zones or cultures
14. Working autonomously and independently
15. Supporting project teams through influence and process rather than direct authority
Qualification:
Required:
16. Minimum Bachelor's or Master’s degree, in Engineering, Quality Assurance, or a related field.
Desirable:
17. CQE certification or equivalent relevant experience
Experience:
18. Background in manufacturing or industrial engineering, with a focus on quality equipment design and production.
19. Extensive experience in defining, implementing, and maintaining global Manufacturing Quality Management Systems (QMS), including Standard Operating Procedures (SOPs) and Test Protocols (TPs), ensuring compliance with industry standards and regulatory requirements.
20. Strong knowledge of quality management systems, methodologies, and tools, such as ISO 9001, Six Sigma, Lean Manufacturing, and Statistical Process Control (SPC).
21. Experience with root cause analysis techniques, such as 5 Whys, Fishbone diagrams, and Failure Mode and Effects Analysis (FMEA).
22. Proficiency in statistical analysis software such as Minitab, JMP, or Excel for data analysis and interpretation.
23. Proven ability to collaborate effectively with existing Quality organizations, leveraging expertise to mediate and drive necessary changes to current Pharmaceutical Quality Systems (PQS) in alignment with new automation processes, fostering a culture of continuous improvement and operational excellence.
24. Excellent problem-solving skills and the ability to work collaboratively with cross-functional teams to resolve quality issues and drive continuous improvement.
25. Strong communication and interpersonal skills, with the ability to effectively communicate technical information to stakeholders at all levels of the organization.
26. Experience working in a global or multinational environment, with exposure to diverse cultures and business practices.
Skills and Knowledge
27. Operations experience, supporting production in continuous improvement opportunity.
28. Effective Communication and Collaboration with multiple levels within the organization.
29. Proficiency in geometric dimensioning and tolerancing (GD&T).
30. Certification as a Certified Quality Engineer and/or Certified Six Sigma Green/Black Belt from an accredited organization.
31. Experience with quality management systems implementation and auditing, including ISO 9001 certification.
32. Familiarity with manufacturing processes such as machining, assembly, and testing.
33. Knowledge of regulatory requirements and standards applicable to the manufacturing industry, such as environmental regulations and/or automotive quality standards (e.g., IATF 16949).
34. Experience with supplier quality management processes, including supplier qualification, auditing, and corrective action management.
35. Familiar with project management methods and tools such as MS Project.
Preferred Education
Bachelors, Bachelors - Mechanical Engineering
Preferred Level of Work Experience
7 - 10 years
Remote Type
Fully Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.