In Room Dining Coordinator
IN ROOM DINING at The Connaught Hotel
Competitive salary, service charge and fantastic benefits
We are looking for a talented and passionate In room dining coordinator to join the In room diningdepartment at the award-winning 5-Star deluxe Connaught Hotel.
Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, three Michelin-starred restaurant Hélne Darroze at The Connaught and Londons only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.
As In room dining coordinator you will play a key role in supporting the In Room Dining and Butler department to ensure an efficient and smooth running of the daily operation. You are responsible in managing telephone calls, dispatching orders from guests and following up communication to ensure excellent guest satisfaction.You will also have a great knowledge of hotel information and food and beverage menus.
You will be an excellent team player and have excellent communication and customer service skills. You will have pride and attention to detail in your work. You will be flexible, able to use your initiative and organise your activities well. You will be a natural and confident communicator, with exceptional interpersonal skills and the ability to build relationships at all levels. We anticipate that the ideal candidate will have worked in within a similar environment.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:
Financial Stability
* Excellent salary package.
* Family Friendly company policies including enhanced Maternity and Paternity Pay.
* Holiday allowance increase after 3 and 5 years of service.
* Travel Season Ticket Loans.
* Pension Scheme*.
Health and Wellbeing Support
* Subsidised monthly Podiatrist and Masseuse treatments.
* Flu vaccination vouchers*.
* Eye test vouchers and contributions towards glasses*.
* 24-hour colleague assistance helpline.
* On and off-site Occupational Health Service.
* Death in Service salary contribution.
* Various wellbeing activities focused on mental and physical health.
* A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
Recognition and Career Development
* Referral Scheme Introduce a Star where you can earn up to £1,500*.
* Instant colleague recognition and award programme with generous prizes.
* Colleague of the month nominations with generous prizes.
* Additional paid day off to celebrate your Birthday.
* Internal transfer and promotion opportunities.
* In-house training and development team with a strong focus on career progression and personal growth.
* Long service awards.
Memorable experiences
* Preferential room rates of £50 per overnight* stay for yourself or your family across Maybourne.
* Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
* 50% Food and Beverage discount* across Maybourne.
* Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Childrens Party, etc.)
* Wedding and Baby gifts.
* Retirement functions.
*Terms and conditions apply to all benefits.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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