About us
The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways.
Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly.
Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements.
Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow.
The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated three times in a row for ‘Best Public Sector Employer’ at the Women in Tech awards!
About the role
As a Performance Analyst you will be part of a high performing and dynamic team. You will be responsible for communicating analysis and insight across DBT digital services. You will enable service and product owners to develop performance frameworks and ensure that business solutions are aligned with strategy, business goals and end user needs
You will have the opportunity to get an in-depth understanding of DBT digital products. These include areas such as import licensing, trade sanctions, and services to support domestic businesses. You will build strong relationships with product teams and support them in making data-driven decisions.
You will be able to identify and apply the most appropriate analytical techniques to bring different sources together to tell a story and involve teams in analytics to increase consensus and challenge assumptions.
You will understand and identify who the users are and what their needs are, based on evidence. You will adopt a user centric approach and manage competing priorities, collaborate with professions that are focused on user-centred design (for example, user research, user experience, content, design, business analysis).
You will have a knowledge of quality assurance techniques, as well as identifying the right data sources and then validate and understand how to interpret the results.
Main responsibilities
Your key tasks as a Performance Analyst will involve:
* Developing performance analysis projects, choosing the most appropriate methodology.
* Using the available data on our services collected via Google Analytics and other means.
* Working with product teams to understand the performance of digital services.
* Communicating the outputs of performance analysis in a compelling and understandable way that is matched to the needs of the audience.
* Development of dashboards and communication to key stakeholders, product owners and policy teams
You’ll use both structured and unstructured data held inside and outside the department which will include:
* Google Analytics and other logging data collected on our websites.
* Data on businesses that the department has a relationship with. This includes both external paid-for data plus information exclusive to DBT gathered by our network of international trade advisors.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .