Permanent Full Time (40 hours per week)
An exciting opportunity has arisen within our growing Refurbishment business for a Resident Liaison Officer to join a dynamic Partnership team in Coventry.
Reporting to our Project Manager, youll provide an exceptional customer experience for residents, clients and other stakeholders on refurbishment projects. You will deliver a professional and high-quality service before, during and after refurbishment works to ensure that the customers journey surpasses their expectations!
We are looking for a pro-active and engaging individual who has exceptional communication skills and customer service experience. As an experienced Resident Liaison Officer, you will have good administration skills, comfortable in the use of Microsoft Office, and ideally have some experience of CRM systems. Knowledge of housing refurbishments would be an added bonus.
Benefits
1. Bonus entitlement based on performance KPIs
2. Holidays - 26 days
3. Life Assurance
4. Pension
5. Private medical insurance
6. Ability to purchase additional holiday
7. Access to discount portal
8. Cycle to Work scheme and the Lovell Way to EV
9. Digital GP
10. Employee assistance programme
11. Sharesav...