Looking for a Complaints officer to join a leading Property Services Company based in Milton Keynes Offering a competitive salary of up to £31,000 benefits Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures. Be responsible for taking ownership and managing complaints through to resolution in line with policy Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and procedures Requirements: Previous experience within a similar role or industry ideally Social Housing Able to handle complaints effectively Are an excellent communicator, comfortable with email and telephone conversations If you are interested in this role, or would like more information please attach an updated cv and we will be in touch