Are you looking for a dynamic role where every day brings something new? Do you excel at building and nurturing meaningful relationships?
At St. Michaels Hospice, we are fortunate to have incredible organisations, supporters, and volunteers who generously fundraise for us year after year. We're looking for a passionate and proactive individual to strengthen these relationships, grow our network, and help our supporters and community partners reach their full fundraising potential.
While experience in Community, Individual Giving, or Events fundraising within the charity sector is beneficial, we also welcome applicants with transferable skills. If you have a passion for making a difference, excellent relationship-building abilities, and a can-do attitude, we'd love to hear from you.
We especially encourage applications from those with a background in a customer or client facing role, as providing an outstanding experience to our supporters is at the heart of this role.
Main duties of the job
* Build and maintain strong relationships with local community groups, organisations, schools and individuals.
* Develop and implement creative fundraising initiatives, campaigns, and events.
* Inspire and engage volunteers, supporters, and donors to maximize fundraising potential.
* Collaborate with the team to integrate community fundraising into our overall strategy.
* Experience in fundraising, sales, community engagement, or relationship management.
* Excellent networking and communication skills, with the ability to motivate and inspire others.
* A passion for charitable work and commitment to supporting our mission.
* A proactive and results-driven mindset, with the ability to work independently or part of a team.
* Creativity and enthusiasm for developing new fundraising opportunities.
* Supporting community fundraisers is not a 9-5 job; evening and weekend working will be required. Flexibility in your approach is essential.
* Supporting activity across North Hampshire is a key element of this role. Travel throughout the region will be expected, and use of your own car will be essential.
About us
St. Michaels Hospice is a registered charity providing specialist palliative and end of life care services since 1992, for the people of North Hampshire. We are dedicated to providing care to people throughout North Hampshire who are affected by life limiting illness to attain the highest possible quality of life by providing a choice of specialist care and support.
As a charity, we depend on the kindness and support of our local community to continue offering our services free of charge. This care is made possible by supporters donating, taking part in fundraising events and activities, playing our lottery, shopping in our retail outlets, leaving gifts in their Wills or giving freely of their time to volunteer.
St. Michaels Hospice is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment. Successful candidates will be required to undergo relevant background checks, including a DBS check and provide satisfactory references before starting the role.
Job responsibilities
The Community Engagement Fundraiser will manage and grow all aspects of Community Fundraising income within North Hampshire with the support of the Community Engagement Lead.
You will seek opportunities and raise income from volunteers, organisations, community supporters and groups by building and maintaining relationships. You will be key in ensuring that key messages about the work of the Hospice and how it can be supported are clearly and widely communicated.
Community
* Work with the Community Engagement Lead to develop and implement strategies to engage local communities and individuals to fundraise for St. Michaels Hospice.
* Provide fundraising advice and guidance to individuals, volunteers, community groups, and community organisations who are fundraising for SMH.
* Ensure all supporter-led events, activities and campaigns abide by fundraising legislation, data protection and the Hospice's values and objectives.
* Deliver excellent stewardship and account management, focusing on engagement, retention and growth.
* Lead on the Hospice collections and collection unit management.
* Actively seek opportunities for SMH Volunteer Community Ambassadors to speak at Community events and meetings.
* Prepare all fundraising packs and materials for community events, and represent the Hospice at these events where appropriate.
* Promote and support Hospice-Led fundraising in collaboration with the Events manager.
* Promote and support regional runs and challenges.
* Represent SMH at fundraising events as approved by the Community Engagement Lead.
* Support the Events Manager with set up and on the day support of Hospice-led events when required.
* Ensure Gift Aid income is achieved in line with fundraising departmental budgets.
* Recruit and train Hospice Volunteer Community Ambassadors.
* Manage Fundraising Volunteers who participate in and support Community Fundraising Activities, liaising with the Voluntary Services Manager and Community Engagement Fundraiser.
* Develop, grow and introduce new ideas for community fundraising campaigns.
Marketing & Communications
* Work with the marketing team to create compelling proposals, presentations, and promotional materials for community partners.
* Ensure recognition of community through social media, newsletters, and events.
* Maintain accurate records of community donations and communications.
* To actively support and promote the benefits of SMH to all our stakeholders.
Reporting & Performance Tracking
* Set and monitor fundraising targets, providing regular reports on performance and impact.
* Ensure the Fundraising CRM is updated to a high standard of accuracy and all community fundraising activity is recorded.
* Agree annual donation budgets with the Head of Fundraising and Community Engagement Lead and produce financial and operational reports as appropriate.
Application
This role requires a great deal of flexibility, the post holder must be able to work to the needs of the local community and Fundraising Department including evenings and weekends.
To operate in a team-working environment, sensitive to both individual and organisational needs.
General Responsibilities
* Work to maintain the values, vision and aims of St. Michaels Hospice.
* Undertake work, as and when required, in support of St. Michaels Hospice as an organisation.
* Represent St. Michaels Hospice in the community and public domain as appropriate.
* Undertake all statutory and mandatory training, as required.
* Be conversant with and adhere to St. Michaels Hospice Policies and Procedures.
* This is an outline job description and may be subject to change, according to the needs of the service, in consultation with the post holder.
* Take responsibility for own personal safety and of others whilst at work.
* This job description is an outline of the role and responsibilities. From time to time, due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding.
Person Specification
Qualifications
* Maths and English GCSE or equivalent
Experience
* Working in a customer or client facing role
* Independently generating income or working towards targets
* Establishing and maintaining good relationships with internal and external stakeholders
* Working collaboratively as part of a team
* Charity fundraising experience especially Community, Corporate or Events fundraising or experience working in CSR/ Business Development or similar
* Working in a Hospice or health sector
* Working with Volunteers
* Experience of public speaking
Skills, Knowledge, Abilities
* Ability to work on own initiative and seek support and advice from line manager and peers in other hospices as support
* A persuasive and natural communicator who is able to present and talk passionately and appropriately about the Hospice
* A solutions-focused, creative problem solver
* An ability to set priorities and meet deadlines.
* Excellent written and verbal communication skills
* Ability to engage people from a wide range of different audiences
* Good knowledge of MS Office products
* Experience of using Raisers Edge
* Understanding of the fundraising environment and basic legislation
* A flexible approach to work
* A commitment to equal opportunities and diversity
* Drive and enthusiasm
* Outstanding networking and negotiation skills
* Results focused
* Emotionally resilient
* Proactive
* Professional
Other requirements
* Full driving licence and use of own car
* Able to work evenings and weekends as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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